A common mistake customers make when switching providers is cancelling their old provider before the new one has completely installed. Some carriers cannot release any phone number to be ported out to the new provider while there is a simultaneous disconnect order in the system. If you have an integrated circuit with both voice and data on it, you will want to make sure your new Internet service is up and running before you port your phone numbers to the new provider. Otherwise, the existing carrier may disconnect the entire circuit that day! Several of Sagewood’s providers offer incentives (like a free month) to help off-set the costs of billing overlap while changing providers.